www.eriolclow.com is an e-commerce website (hereinafter, “the Online Store”) owned by Jose Manuel Moreno Martín, with address at C / Julio César 28-21 of Cenes de la Vega (Granada, Spain) and with NIF number 44280147H.

The Client is the individual or legal entity that contracts the products or services marketed from the Online Store.

The Online Store

www.eriolclow.com is dedicated to the design, manufacture and remote sale of textile accessories.

Information and data

The use of this website is for persons over 18 years of age and the user declares that he / she is of legal age. The sales area of ​​www.eriolclow.com is global.

www.eriolclow.com reserves the right to modify the contents, product or services marketed from the website, as well as commercial offers submitted at any time.

www.eriolclow.com makes every effort within its means to offer the information contained in the website truthfully and without typographical errors. In the event that at any time there is an error of this type, alien at all times to the will of www.eriolclow.com, it would be immediately corrected. If there is a typographical error in any of the prices shown and a Customer has made a purchase decision based on that error, www.eriolclow.com will notify the Customer of such error and the customer will have the right to cancel your purchase without any cost for its part.

The contents of the website www.eriolclow.com could, at times, show provisional information about some products. In the event that the information provided does not correspond to the characteristics of the product, the Customer will have the right to rescind his purchase without any cost on his part.

Purchase procedure

To make a purchase, the Customer must select the products that he wants to buy and add them to the shopping cart by clicking on the “Buy” button. Once you have added the products you want to buy to the cart, you must click on the “Go through the box” button.

To process the order, you must provide the information requested, unless you have registration as a customer, and choose the payment method you prefer. Once the requested information has been provided and the order has been accepted by the Customer, the purchase has been made.

Applicable taxes

The prices of the products exhibited on the website of www.eriolclow.com include the Value Added Tax (VAT) that, if applicable, is applicable.

Way to pay

When making the order, the customer can freely choose to pay the purchases made by bank card or PayPal account.

Shipment of the products

www.eriolclow.com sends orders to its customers through different urgent transport companies of recognized national and international prestige. The delivery date at the Customer’s address will be 2 to 20 days (provided that the customer is not informed of a different date), from the date of payment and delivery of the order from the warehouse and will depend on the availability of the chosen product and the shipping area. The transport periods are indicative.

Customer Rights and return policy

www.eriolclow.com does not guarantee its Clients the availability or the delivery time of the products offered from the web page, except for the products in which a certain guarantee or availability is expressly cited.

www.eriolclow.com guarantees its customers the possibility of canceling their order at any time and without any cost provided that the cancellation is communicated before the order has been made available to the carrier for shipment.

Given the nature of the product, returns of those products that show breakage due to causes of transport and / or quality is not correct (due to hygiene reasons), for this the Customer will have a period of 14 calendar days from receipt of the product. request to terminate the contract and return the purchased product. The Client will communicate to www.eriolclow.com within the stipulated period and by any means admitted by law, his desire to exercise the right to terminate the contract. The returned order must be delivered together with the delivery note and, if applicable, the invoice issued to www.eriolclow.com

Changes will only be accepted if the buyer agrees to send the product in its original packaging. The online store will verify that it has not been used or is defective and provided that all requirements have been met, www.eriolclow.com will refund the purchase money through a payment using the payment method used, or it will be sent again The product will depend on the agreement between buyer and seller. The original shipping costs of the order will be refunded.

If a product other than that requested by the Customer was delivered by mistake of www.eriolclow.com, it will be removed and the product will be delivered to you.

in error by www.eriolclow.com, it will be removed and the correct product will be delivered without any additional charge to the Customer. For any incident related to the return of items from our store you can contact the Customer Service department via email: info@eriolclow.com.

Obligations of the Client

The Client of www.eriolclow.com undertakes at all times to provide accurate information about the data requested in the user registration forms or order fulfillment, and to keep them updated at all times.

The Client accepts the present general conditions contained in this contract.

www.eriolclow.com, will provide the Client with an identifier and a password (depending on the case, chosen by the Client). The Client undertakes to keep his personal access codes confidential and with the utmost diligence.

Security and confidentiality

www.eriolclow.com guarantees security and confidentiality in all your transactions. All banking operations are carried out through a secure server, based on the SSL standard that protects the data.

All personal data provided by the Client to www.eriolclow.com will be included in a personal data file created and maintained under the responsibility of Jose Manuel Moreno Martín. In compliance with the provisions of the Organic Law 15/1999 of December 13, Protection of Personal Data, the Customer, at any time can exercise the rights of access, rectification, cancellation and opposition to your personal data by communicating it by mail electronic to info@eriolclow.com


www.eriolclow.com does not guarantee the continuous and permanent availability of the online store service. You are thus exonerated from any liability for possible damages and losses caused as a result of the unavailability of the online store. In these cases, plantillacoimbra.es will make its best efforts to notify the interruption 24 hours in advance. www.eriolclow.com will not be responsible for the interruption, suspension or termination of the online store service.

Applicable legislation and competent jurisdiction

The purchases made with www.eriolclow.com are subject to Spanish legislation. In case of any conflict or discrepancy, the competent jurisdiction will be the one established by Spanish law in its consumer and user law.

Nullity and ineffectiveness of clauses

If any clause included in these General Conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will only affect said provision or the part of it that is null or ineffective, subsisting these general conditions in everything others, considering such provision totally or partially as not included.